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| Overview and Topics |
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Pet owners look to their veterinary caregivers for guidance when their dog's behavior goes awry. Unfortunately, many continuing education programs do not yet provide veterinary professionals with the skills they need to address these issues. This seminar will provide veterinarians, veterinary technicians and the entire hospital staff with the foundation of information they need to prevent canine behavior problems and disorders from occurring. It will also address how to assist pet owners with their behavioral needs with a team approach to behavior management. For the most successful and coordinated approach to patient management, get everyone in your practice on the same page right from the outset. Attend as a team.
Canine aggression is one of the most frequently-encountered of these problems. There are frequently signs early in a dog’s life that signal the development of aggressive behavior. If you know what to look for, and what to do when you see it, you can potentially keep that cute little puppy from turning into Dogzilla! This seminar is designed to provide everyone in your hospital team with the tools to recognize early indicators of canine aggression. And if aggression is already a problem by the time you first see a patient, you’ll learn tips and techniques for managing that aggression, and know how to take that “dog gone wrong”... and make them right again.
Topics
| “Can You Hear Me Now?”: Interpreting Canine Communication |
Growling, biting and other aggressive threats are a normal part of the canine communication repertoire. If a veterinary professional can recognize a potentially aggressive situation early in the interaction they can then make appropriate changes in their actions and in the environment to prevent the dog from escalating its communication to the next level - which may include biting.
At the end of this lecture participants will be able to: |
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Interpret offensive and defensive body language |
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Understand what ritualized conflict behaviors are |
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Prevent injury by identifying conflict behaviors and reacting appropriately |
| “Don’t Touch Me”: Behavior Modification Techniques for Cage Protectors and Other Challenging Patient |
It is important to remember that each interaction you have with a patient sets the tone for future interactions. Often a difficult to handle patient gets more difficult each time it enters the veterinary hospital. This lecture will focus on problem solving tools for modifying the behavior of these patients and improving your interaction with them.
At the end of this lecture participants will be able to: |
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Understand basic learning theory |
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Understand basic behavior modification techniques |
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Receive “real-life” suggestions for modifying the behaviors of difficult patients |
| Puppies Gone Wrong |
Frequently adult dogs are seen for aggression issues which can be easily prevented through client education.
At the end of this lecture participants will be able to: |
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Describe the reasons puppies can become aggressive |
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Describe risks and warning signs for potential problems |
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Discuss the adverse side effects the “dominance theory” can have on these puppies. |
| …and Right Again |
| This lecture will follow numerous problem puppy cases seen at Purdue University’s Animal Behavior Clinic. History, diagnosis, treatment plan, outcome and diagnosis will be covered. This lecture will demonstrate through video and lecture: |
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Treatment plans which were not successful |
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High risk factors for each puppy described |
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Treatment plans which were successful |
| Triaging and Assessing: The "Behavior Problem" Intake Assessment |
Veterinary Technicians are on the front line when clients call with a “behavior problem.” How do you quickly and efficiently determine the issues a client is facing? When is a problem behavior truly a behavior disorder that requires a team approach? “Real-life” client audio conversations from the Purdue University Animal Behavior Clinic will be used to demonstrate techniques and thought processes for getting to core issues.
At the end of this lecture participants will be able to: |
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Key points in an Intake Assessment |
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Techniques for directing and expediting the Assessment |
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Critical insights about unraveling client interpretations |
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Measures for determining when a “behavior problem” is a “behavior disorder” |
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| Who should attend? |
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Everyone in your hospital team. Veterinarians, veterinary technicians, assistants, kennel staff, front office, receptionists, and hospital administrators. The seminar is open to all individuals in the veterinary profession. |
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| Who is the instructor? |
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| Julie K. Shaw, RVT, KPA-CTP, VTS (Behavior) |
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Julie Shaw is the Senior Animal Behavior Technologist at the Purdue University Animal Behavior Clinic in South Bend, Indiana. She is a charter member of the Society of Veterinary Behavior Technicians and Past President of the Academy of Veterinary Behavior Technicians. Ms. Shaw is the section Editor for Veterinary Technician journal and also a faculty member of the Karen Pryor Academy for Animal Training and Behavior. She is also the Editor of the textbook: Animal Behavior for Veterinary Technicians and Nurses, published by Blackwell Publishing.
Julie is a popular national and international speaker on problem prevention, practical application of behavior modification techniques and a variety of other companion animal behavior related topics. She was the recipient of the North American Veterinary Conference 2006 Veterinary Technician Speaker of the Year Award and was named the 2007 NAVC Mara Memorial Lecturer of the year for her accomplishments and leadership in the veterinary technician profession and co-received the 2008 Society of Veterinary Behavior Technicians research award. She was also recognized as the Veterinary Technician Speaker of the Year for the 2009 Western Veterinary Conference.
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| Where is it? |
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The seminar will be held at the Radisson Hotel - New Rochelle, at One Radisson Plaza, in New Rochelle (Westchester County), New York. Coming from NYC or S. Connecticut? The hotel is conveniently located just off of I-95, and is within easy walking distance of the MTA Metro North and Amtrak Rail Station in New Rochelle. This provides an easy public transportation option from Grand Central Station in NYC.
For driving directions to the hotel, click here.
For MTA trip planner to New Rochelle, click here. (You'll take the train to STAMFORD STATION). Please note that MTA does not post schedules many months out.
For accommodations at the meeting hotel:
The best rates are available online. To check rates and availability, click here to go to the hotel's web site. To the right on the home page you'll see where you can "Check Rates and Availability". If you have any difficulty, call the hotel directly at (914) 576-3700.
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| What time is it? |
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Sign-in and coffee service is from 8:00 AM to 9:00 AM. The seminar session begins promptly at 9:00 AM, and concludes at 3:00 PM. |
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| What's included? |
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Registration includes:
- admission to the seminar
- coffee service on arrival
- refreshments throughout the day
- lunch (vegetarian option available on request)
- reference-quality seminar notes
- a form for reporting your CE credits
- a certificate of attendance that's suitable for framing. You can put it on your exam room wall to show clients your hospital's commitment to training in the safe anesthetic management of their pets.
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| How much does it cost?
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The registration fee is dependent on the number of people who register together at one time, from the same hospital address, and when you register. The fee is the same for all registrants (veterinarian, veterinary technian, assistant, staff, other). There are discounts for multiple registrants.
| Registration fees (all fees are in US Dollars) |
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Number of Registrants |
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By June 1, 2012 |
After June 1, 2012 |
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One to three registrants |
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$169 per person |
$189 per person |
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Four or five registrants |
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$159 per person |
$179 per person |
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Six to eleven registrants |
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$149 per person |
$169 per person |
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Twelve or more registrants |
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$139 per person |
$159 per person |
To get the multiple-registrant discount, all registrants must come from the same hospital address and be registered together at the same time. If you add a registrant at a later date, that individual is a NEW registrant, and IS NOT added to the total for the sake of discounted fees. For example, if you register three people today, the fee is $169 per person. If you then call or go online or mail in another registration next week, the fee for that new registrant is $169. Discounts are not applied retroactively to existing registrations.
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| Is there CE credit? |
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This course has been APPROVED for six (6) hours of continuing education credit for both veterinarians and veterinary technicians by the American Association of Veterinary State Boards (AAVSB) in jurisdictions (most states) that accept AAVSB RACE credit. Participants should be aware that certain states have limits on the number of continuing education hours that can be claimed from certain types of programs and/or methods of delivery.
This course has also been submitted for approval to the CCPDT for continuing education credit for trainers.
If you have questions, contact ContinuEd at 1-800-539-7395.
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| How do I register? |
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It's easy. You can register online, by fax, by mail, or by phone.
- To register online, click here to register online now. This takes you to our secure online registration form. Information sent online is encrypted and safe.
- To register by fax or mail, click here to go to the printable online flyer which includes a registration form.
- To register by phone, call the office of ContinuEd at 1-800-539-7395 (office hours are 9:00 AM to 4:00 PM, Monday through Friday). If you get voice mail, it means our lines are busy, so please leave a message and we'll call you back.
The total number of registrants allowed is limited, and seminars can sell out. Register early to save money and to save your place.
The early bird deadline is June 1, 2012. The final registration deadline is Tuesday, June 19, 2012.
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| How will I receive confirmation of my registration? |
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You will receive formal confirmation by fax (if a fax number was provided) or by e-mail upon receipt of your registration. Confirmation materials include driving directions to the meeting hotel. The same information is then mailed, along with your credit card receipt (for credit card payments). |
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| What is the participant cancellation policy? |
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We believe we have the most liberal cancellation and refund policy of anyone in the industry. You can cancel your registration up to the Tuesday prior to a seminar (five days prior to the seminar date), and receive a refund, less a $25 USD administrative fee for each registrant cancelled. If you register but then find you are unable to attend, you can transfer your registration at any time (right up to the day of the program). There are no fees assessed for transferring your registration. If no one can attend in your place, and you notify us after the cancellation deadline, but prior to the meeting date, we will transfer your registration fees paid (less the $25 USD administrative fee) as credit towards any future program within two years of the meeting date. This credit can be used by anyone in your hospital for any seminar ContinuEd produces. There is no refund if you fail to show up for a seminar and haven't notified us in advance ("no show"). Illness and emergency-related no shows are handled on a case-by-case basis. Just contact the office of ContinuEd. |
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| Still have questions? |
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Just call the office of ContinuEd at 1-800-539-7395 (office hours are 9:00 AM to 4:00 PM, Monday through Friday), or e-mail the office of ContinuEd at info@continu-ed.com. |
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| Return to the ContinuEd Home Page |
